Wireless Bluetooth Headset
RF-QX4/RF-QX4-T/
RF-QX4-E/RF-QX4-J
User Guide
Maintaining...................................................................................... 11
Troubleshooting............................................................................. 12
Specifications.................................................................................. 12
Legal notices.................................................................................... 12
One-year limited warranty ......................................................... 13
Important safety instructions
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not expose the headset to water.
6 Clean only with a dry cloth.
7 Do not plug in the wall charger near any heat sources such as
radiators, heat registers, stoves, or other chargers that produce
heat.
8 Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete
outlet.
9 Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point
where they exit from the charger.
10 Only use attachments/accessories specified by the manufacturer.
11 Unplug this charger during lightning storms or when unused for
long periods of time.
12 Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such
as power-supply cord or plug is damaged, liquid has been spilled
or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has
been dropped.
13 To reduce the risk of fire or electric shock, do not expose the
charger to rain, moisture, dripping, or splashing.
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14 An apparatus with a three-prong, grounding-type plug is a Class I
apparatus, which needs to be grounded to prevent possible
electric shock. Make sure that you connect this Class I device to a
grounding-type, three-prong outlet.
15 In order to charge your headset correctly, the wall outlet must be
in correct working condition.
16 Batteries should not be exposed to excessive heat.
Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type.
Warning: If the volume is set too high, excessive sound pressure from earphones and
headphones can cause hearing loss.
Introduction
Congratulations on your purchase of the RF-QX4 wireless headset.
This headset represents the state of the art in wireless headset design
and is designed for reliable and trouble-free performance.
Note: Your RF-QX4 model number may end in a letter depending on what region you
are in. We use RF-QX4 in this User Guide to refer to all of the following models:
• RF-QX4—United States
• RF-QX4-T—Canada
• RF-QX4-E—Europe
• RF-QX4-J—Japan
Features
Package contents
• RF-QX4 headset
• Ear loop
• Earbuds (small, medium, and large)
• USB charging cable and A/C wall charger
• Quick Setup Guide
Note: The ear loop and medium earbud come preattached.
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Components
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1
Component
Power/Send/End button
Description
•
•
•
•
Switches the headset on and off.
Answers incoming calls.
Ends active calls.
Rejects incoming calls.
Microphone
Transmits your voice.
2
3
4
Earpiece
Transmits the caller’s voice.
Press to decrease the headset volume.
– (volume down button)
Indicator light
Power on—Lights solid green for one second and the headset beeps once.
Pairing mode— Rapidly flashes green-red.
The flashing continues for approximately three minutes or until the headset is
connected to a compatible phone. If the headset is not connected to a phone
during this time, the headset enters connectable status.
Connectable—Flashes green once every 2.5 seconds.
Connection active—Flashes green every 5 seconds.
Incoming call—Flashes green two times every 1 second.
Active call—Flashes green every 5 seconds.
5
Power off—Lights solid red for 1 second and the headset beeps once.
Low battery—Alternately flashes red and green, and the headset beeps
every 300 seconds.
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#
6
Component
+ (volume up button)
Description
Press to increase the headset volume.
Charger connector
Connect the USB charging cable to the AC adapter and a power outlet to
charge the battery.
7
OR
Connect the USB charging cable to this jack and to a USB port on a computer.
Using your headset
Headset functions
Headset function
Voice dial
Redial
Answer a call
End (cancel) a call
Button presses
Press the Power/Send/End button.
Double-press the Power/Send/End button.
Press the Power/Send/End button.
Press and hold the Power/Send/End button for
two seconds.
Reject a call
Double-press the Power/Send/End button.
Transfer a call between connected
devices
Double-press the Power/Send/End button while
in a call to transfer the call to the handset.
Mute or unmute
Press the + (volume up) and – (volume down)
buttons at the same time.
Adjust the headset volume
Erase all pairing information
Turn the indicator on
Press the + (volume up) or – (volume down)
button.
When the headset is turned off, press and hold the
Power/Send/End and – (volume down) buttons.
When the headset is connected to a phone, press
and hold the Power/Send/End and
+ (volume up) buttons for three seconds.
Turn the indicator off
When the headset is connected to a phone, press
and hold the Power/Send/End and
– (volume down) buttons for three seconds.
Check the battery status
Press and hold the Power/Send/End for two
seconds.
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Charging the battery
Before using the headset, you must charge the battery for
approximately two hours. When the battery is fully charged, it
provides up to 7 hours of talk time or up to 250 hours of standby
time.
To charge the battery:
• Connect the AC wall charger to the headset and to a power outlet.
While the battery is charging, the indicator lights red. When the
battery is fully charged, the indicator lights green.
Turning the headset on or off
To turn the headset on or off:
1 To turn on the headset, press and hold the Power/Send/End button
for about two seconds. The headset beeps and the indicator blinks
green. (The first time you turn on the headset, you have to press
and hold the power button for five seconds.)
2 To turn off the headset, press and hold the power button for
about four seconds. The headset beeps and the indicator briefly
lights red.
Pairing the headset with a compatible phone
Pairing is the process of linking the headset with a Bluetooth-enabled
mobile phone. After you pair the headset with a phone, you can only
use the headset with the paired phone. If you want to use the
headset with a different phone, you must repeat the pairing process
with the new phone. The headset can be paired with up to eight
compatible phones, but it can be connected to only one phone at a
time.
To pair the headset with a compatible phone:
1 Make sure that a compatible phone is turned on and within 33
feet (10 meters) of the headset.
2 Turn on the headset and make sure that the battery is fully
charged.
3 Press and hold the Power/Send/End button for about four seconds.
The indicator rapidly flashes green.
4 Release the button. The headset is now in pairing mode.
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5 Activate the Bluetooth connection from the phone. See the
documentation that came with the phone for instructions.
6 Set the phone to start searching for Bluetooth devices.
7 Select RF-QX4 from the list of found devices displayed on the
phone.
8 If necessary, enter the PIN code 0000 to pair and connect the
headset with your phone. With some phones, you need to make a
connection separately after pairing.
Disconnecting the headset from the phone
To disconnect the headset from the phone:
• Turn off the headset.
Or,
• Disconnect the headset in the phone’s menu.
Or,
• Move the headset more than 33 feet (10 meters) away from the
phone.
Note: You do not need to delete the pairing with the headset to disconnect the
headset. When you reconnect the headset to a phone it has been paired with, you do
not have to enter the code 0000 again.
Reconnecting the headset to the phone
Note: The headset connects to the last connected phone by default. If the last phone is
out of the Bluetooth operating range or you are not using the last phone, the headset
searches and connects to the other paired phones.
To reconnect the headset to the last phone used:
• If the headset is turned off, turn it on. It automatically connects to
the phone.
Note: If the headset is out of Bluetooth operating range (33 feet/10 meters), the
headset sounds a warning tone. If you move the headset back into operating range
within two minutes, it automatically reconnects with the phone.
If the headset is out of Bluetooth operating range for more than two minutes, go
back into range then press and hold the Power/Send/End button until a beep sounds to
indicate the connection is reactivated.
Making a call
To make a call:
• Use the phone in the normal way. See the phone’s documentation
for instructions.
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Answering or ending a call
When you receive a call, you hear a ringing tone through the headset.
To answer or end a call:
• Press the Power/Send/End button to answer a call.
• Press and hold the Power/Send/End button for two seconds to end a
call.
Note: Some phones have an Auto Answer function. If the phone has this function, you
can use it with the headset.
Rejecting a call
To reject a call:
• Double-press the Power/Send/End button.
Redialing the last number dialed
To redial the last number dialed:
• While no call is in progress, double-press the Power/Send/End
button.
Muting a call
To mute a call:
• Briefly press the volume up and volume down buttons at the
same time. Press the volume up and volume down buttons again
to unmute the call.
Using voice dialing
If the paired phone has a voice dialing feature, you can use it with the
headset.
To use voice dialing:
• When no call is in progress, press the Power/Send/End button. A tone
indicates that you can start saying the voice tag. The phone plays
the voice tag and dials the related phone number.
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Adjusting the headset volume
To adjust the headset volume:
• Press the + (volume up) or – (volume down) button.
Switching between the headset and phone
To switch between the headset and phone:
• While a call is in progress, double-press the Power/Send/End button
or use the switching function on the phone.
Erasing all pairing information
To erase all pairing information:
1 Turn off the headset.
2 At the same time, press and hold the Power/Send/End and – (volume
down) buttons until the indicator flashes red and green
alternately. After erasing all pairing information, the headset
enters pairing mode automatically.
Turning the indicator on or off
You can turn the indicator on or off when the headset is connected to
a phone.
To turn the indicator on or off:
• At the same time, press the Power/Send/End button and the
+ (volume up) button for about three seconds to turn on the
indicator.
• At the same time, press the Power/Send/End button and the
– (volume down) button for about three seconds to turn off the
indicator.
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Checking the battery status
When the headset is paired and connected to a phone, press and
hold the Power/Send/End button for about two seconds.
• If the indicator flashes green once, the battery level is over half of
the battery capacity.
• If the indicator flashes orange once, the battery level is less than
half, but has more than one hour of talk time.
• If the indicator flashes red once, the battery level is less than one
hour of talk time.
Resetting the headset (hardware reset)
To reset the headset (hardware reset):
• Press and hold the Power/Send/End button and connect the charger
at the same time. The headset is turned off and reset.
Note: You should only use the reset function when the headset operates unusually.
When you reset the headset, pairing information is not erased.
Maintaining
• Do not store the headset in cold areas. When the headset returns
to normal temperature, moisture can form inside the headset and
damage electronic circuit boards.
• Do not drop, knock, or shake the headset. Rough handling can
break internal circuit boards and fine mechanics.
• Do not use harsh chemicals, cleaning solvents, or strong
detergents to clean the headset.
• Do not paint the headset. Paint can clog the moving parts and
prevent correct operation.
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Troubleshooting
If you cannot connect to a compatible phone, make sure that:
• The battery is charged
• The headset is turned on
• The phone has been paired with the headset
Specifications
The headset supports the following specifications:
• Bluetooth Core Specification v2.1+EDR
• Handsfree Profile (HFP) v1.5
• Headset Profile (HSP) v1.1
Legal notices
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply within the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•
Consult the dealer or an experienced technician for help.
FCC warning
Changes or modifications not expressly approved by the party responsible for compliance with
the FCC Rules could void the user’s authority to operate this equipment.
Canada RSS210 statement
This equipment complies with RSS210 of the IC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
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One-year limited warranty
Rocketfish Products (“Rocketfish”) warrants to you, the original purchaser of this new RF-QX4
(“Product”), that the Product shall be free of defects in the original manufacture of the material
or workmanship for one (1) year from the purchase of the Product (“Warranty Period”). This
Product must be purchased from an authorized dealer of Rocketfish brand products and
packaged with this warranty statement. This warranty does not cover refurbished Product. If
you notify Rocketfish during the Warranty Period of a defect covered by this warranty that
requires service, terms of this warranty apply.
How long does the coverage last?
The Warranty Period lasts for one year (365 days), beginning on the date you purchased the
Product. The purchase date is printed on the receipt you received with the product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the
Product is determined to be defective by an authorized Rocketfish repair center or store
personnel, Rocketfish will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts. Products
and parts replaced under this warranty become the property of Rocketfish and are not returned
to you. If service of Products and parts are required after the Warranty Period expires, you must
pay all labor and parts charges. This warranty lasts as long as you own your Rocketfish Product
during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the
Product.
How to obtain warranty service?
If you purchased the Product at a retail store location, take your original receipt and the Product
to the store you purchased it from. Make sure that you place the Product in its original
packaging or packaging that provides the same amount of protection as the original
packaging. If you purchased the Product from an online web site, mail your original receipt and
the Product to the address listed on the web site. Make sure that you put the Product in its
original packaging or packaging that provides the same amount of protection as the original
packaging.
Where is the warranty valid?
This warranty is valid only to the original purchaser of the Product in the United States, Canada,
and Mexico.
What does the warranty not cover?
This warranty does not cover:
•
•
•
•
•
•
Customer instruction
Installation
Set up adjustments
Cosmetic damage
Damage due to acts of God, such as lightning strikes
Accident
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•
•
•
•
•
Misuse
Abuse
Negligence
Commercial use
Modification of any part of the Product, including the antenna
This warranty also does not cover:
•
•
•
Damage due to incorrect operation or maintenance
Connection to an incorrect voltage supply
Attempted repair by anyone other than a facility authorized by Rocketfish to service the
Product
•
•
•
Products sold as is or with all faults
Consumables, such as fuses or batteries
Products where the factory applied serial number has been altered or removed
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY.
ROCKETFISH SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT
NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST
PROFITS. ROCKETFISH PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO
THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD
SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER
THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Rocketfish:
For customer service please call 1-800-620-2790
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645
© 2011 BBY Solutions, Inc.
All rights reserved. ROCKETFISH is a trademark of BBY Solutions, Inc. Registered in some
countries. All other products and brand names are trademarks of their respective owners.
RF-QX4/RF-QX4-T/RF-QX4-E/RF-QX4-J
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(800) 620-2790
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, MN 55423-3645 USA
© 2011 BBY Solutions, Inc.
All rights reserved. ROCKETFISH is a trademark of BBY Solutions, Inc.
All other products and brand names are trademarks of their respective owners.
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